Ensure that your client can say stop
Ensure that your client can tell you to stop or to go away. All but the most severely disabled clients should be able communicate these instructions and should be encouraged to do so.
Always ask when you don’t understand
Asking when you don’t understand benefits you and your clients. Pretending to understand can discourage disclosure and support poor decision making.
Closed questions can be supportive for clients
Judicious use of open & closed questions can empower clients. Restricting the range of responses when some are inappropriate or unavailable demands more of the therapist, but can be more supportive for the client.
DoctorQ on PocketDoctor.co.uk
A useful list of questions to ask your family doctor. These questions cover most eventualities in family medicine, but are also useful pointers to the information other therapists should be able to provide their clients.
How to Win Friends & Influence People
A seventy year old sales manual is not an obvious first choice for a therapist’s bookshelf, but this is no ordinary sales manual. HTWF&IP offers ways to make people like you, win people to your way of thinking & change people without giving offence or arousing resentment, achievements as useful to therapists and our clients as to salespeople.